Event: Monday, July 18th

Making the most of the data collected from Operational Systems
Delta Marriott: New York

Data is a very valuable commodity in any industry – find out how the data collected from your operational systems can be used to enhance your business operations and maximize efficiency.   Eric ElliottEric Elliott, VP of Sales and Marketing for Distinctive Systems IncEric ElliottEric Elliott, VP of Sales and Marketing for Distinctive Systems Inc

Who’s Your Customer?
Delta Marriott: Mississauga

Moderator: Maureen Cosyn-Heath, Director of Transit, Hamilton Street Railway Who’s your customer?  (panel discussion) Join us for a panel discussion about current customer experience trends and future ridership recovery and growth opportunities.  Whether it’s innovations in fare payment choices, cutting edge customer research and communications, and high quality on-the-road service delivery, our customer’s high expectations …

Who’s Your Customer?
Delta Marriott: Mississauga
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ZEB Leadership – Ontario’s Road Ahead
Delta Marriott: International B
Sponsored by: PSI Transcom | USA

Sponsored by PSI TransCom USA Moderator: Dr. Josipa Petrunic, President and CEO, Canadian Urban Transit Research and Innovation Consortium Speakers: Bem Case, Executive Director of TTC’s Innovation and Sustainability Group Tasneem Essaji, Director, Transportation Policy Branch, Ontario Ministry of Transportation Mike Smith, Director, Distribution and Consumer Assistance Policy, Ontario Ministry of Energy In September 2021, …

ZEB Leadership – Ontario’s Road Ahead
Delta Marriott: International B
Sponsored by: PSI Transcom | USA
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Transport Canada Task Force on School Bus Safety
Delta Marriott: International A

The process, started in 2019, resulted in the recommendation of the trial of several technologies. These technologies, including seatbelts, are being evaluated in a pilot involving several buses in BC and Ontario. What are the results so far? Join us and find out. Pam Olmstead Pam Olmstead, Branch Manager, Northway Bus LinesPaul BoasePaul Boase, Manager Road …

Transport Canada Task Force on School Bus Safety
Delta Marriott: International A
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Improving Operations and the Customer Experience with Technology
Delta Marriott: Mississauga
Sponsored by: IBI Group

Sponsor: IBI Group Moderator: Doug Parker, IBI Transit agencies consider all technology use through the lens of how it will contribute to supporting and improving both operations and the customer experience. This session will discuss some diverse efforts of Ontario transit agencies to use, deploy, and procure technology from this perspective. Brad Smith, Transit Planner, Brantford …

Improving Operations and the Customer Experience with Technology
Delta Marriott: Mississauga
Sponsored by: IBI Group
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Transporting Students with Special Needs<
Delta Marriott: International A

Speaker: Vikki Manning, MCPCC Certified Professional Instructor; Director of Safety and Training, Switzer-Carty Transportation  Special needs transportation has unique requirements. Learn the nuts and bolts of making every student’s ride on the school bus safe and enjoyable by learning the tools needed to help your customers, your drivers and your company. Vikki Manning, CPIMCPCC Certified …

Transporting Students with Special Needs<
Delta Marriott: International A
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Online Marketing, Social Media, Web Presence and Online Services
Delta Marriott: New York

It is increasingly important to incorporate digital technology and online resources into your daily operations to ensure your business has a place in the future of passenger transportation. From brand identity across social platforms to online marketing to e-commerce – this session will simplify how digital transformation can help your business survive and grow with …

Online Marketing, Social Media, Web Presence and Online Services
Delta Marriott: New York
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Gender Equity in Transit Planning
Delta Marriott: International B

Moderator: Nicole Ratti David Cooper – Understanding the Transit Needs of Women; David Cooper, Principal, Leading Mobility Consulting, will present the findings of the first national study on how transit agencies are responding to the transit needs of women which was carried out in partnership with researchers at the University of Alberta and Polytechnique Montreal. …

Gender Equity in Transit Planning
Delta Marriott: International B
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