If I Knew Then What I Know Now: On-Demand Lessons Learned
Delta Marriott: Mississauga
Sponsored by Via Transportation

Sponsored by:

  • Moderator:
    • Rob Bryans, Via Transportation
  • Panelists:
    • Josh Tzventarny, Senior Advisor, Metrolinx
    • Jack Phelan, Project Manager, Durham Region Transit
    • Drew Poeta, Transit Manager, North Bay Transit

On-Demand services have grown in popularity across the industry and with any new service launches comes new lessons learned.  In this session you will hear directly from folks who have launched these innovative on demand services who will share insights into what they have learned and how they would have approached their launches differently if they were to start from scratch.

In this session we hope you come away with:

  • Learnings across operations and technology
  • Advice on avoiding common pitfalls of launching on-demand services.
  • Tips and trips directly from experience
  • How to make your service launch a success!