Gaining Support for Multi-Year Strategic Plans in the Annual Budget Process
Delta Marriott: International AB

Moderator: Nicole Lysaght, Durham Region Transit

  • David Stowe, Brampton Transit
  • Katie Burns, London Transit Commission
  • Tamas Hertel, York Region Transit

Many agencies continue to move towards multi-year strategic planning, service increase targets, and promises of better, faster, and more innovative transit service for customers. For many, ridership continues to grow, but without the financial backing to support it, the reality of implementing strategic plans within an annual budget cycle has left many agencies short of the promises made. In this session, hear from four transit agencies, all with different stories of success and struggle in implementing their strategic goals in recent years, and join us as we work to establish strategies for success, and a pathway to delivering what customers really need during difficult financial times.