Case Studies from On-Demand Deployments
Delta Marriott: Mississauga
Sponsored by Spare Labs

Sponsored by:

  • Moderator:
    • Tony D’Alessandro, Milton Transit


  • Joshua Lorentz: Sr. Project Manager – Customer Success and Operations; RideCo
  • Lindsay Blanchard – Transit Supervisor – City Of Guelph
  • Marina Cajic, Service Design Planner, Transit Services -Town of Milton
  • Kyle Rouhani, Blaise Transit
  • Andy Dowling, Leamington Transit
  • Gilbert Rahme, Via Transportation
  • Drew Poeta, North Bay Transit
  • Lynda Chau, VP of Marketing, Spare Labs

Once you know one on-demand deployment you know one on-demand deployment. Close out Day 1 of OTE with four instructive case studies that demonstrate how different communities have approached their service integration, ridership, coverage and customer service challenges through on-demand deployments. 

Moderator: Tony D’Alessandro, Milton Transit 

Case Studies – 3:30 – 4:30 

  1. Spare Labs Case Study – Milton Transit 

Lynda Chau, Spare Labs and Marina Cajic, Milton Transit 
Case Study: Explore how Milton Transit revamped their underperforming fixed-routes by introducing an on demand transit service that commingles transit and specialized transit riders in the same vehicle to maximize fleet usage and vehicle efficiency. 

  1. Blaise Transit Case Study – Leamington Transit 
    Kyle Rouhani, Blaise Transit and Andy Dowling, Leamington Transit 
    Case Study: As transit agencies across North America work to return to pre-pandemic ridership levels, Leamington, Ontario’s LTGO system is posting record ridership numbers. It has achieved this growth through a close relationship with technology provider Blaise Transit, which empowered LTGO to shift from a single fixed-route loop to an on-demand transit service area with two vehicles. How was this implemented, what challenges were overcome, and how did stakeholders address conflicts? Learn more at this case study presentation. 
  1. RideCo Case Study – Guelph Transit 
    Joshua Lorentz, RideCo and Lindsay Blanchard, Guelph Transit 
    Case Study: Join us for a case study presentation to learn more about how Guelph Transit replaces legacy paratransit platform with RideCo, and operating an automated and more efficient door-to-door program with automated booking and scheduling that serves all of Guelph.  
  1. Via Transportation Case Study – North Bay Transit 

Gilbert Rahme, Via Transportation and Drew Poeta, North Bay Transit  

Case Study: When city officials in North Bay were concerned about running empty fixed-route buses and long wait times for riders, they called upon Via to implement an on-demand service – one that has since become the most efficient in North America by utilization rate. With a unique multi-modal experience and anti-cannibalization features, in addition to its off the charts utilization rates, the North Bay service has become an example followed by organizations globally. Join us to learn more 

Q&A – 4:30 – 5:00