Sponsor: TransPro Consulting
Moderator: Ehren Bingaman, Managing Principal, TransPro Consulting
Kelly Paleczny, General Manager, London Transit Commission
Wendy Reuter, Head, Research & Analytics at Toronto Transit Commission
Modern transit systems are loaded with a wide variety of data points and technology to capture the data, but the industry has historically focused on ridership as the key performance indicator of success. Ridership is important, but transit systems offer several other equally significant benefits to their communities, making the case for transit systems today to measure a set of outcomes associated with community value. This panel will discuss why ridership should be expanded as the metric of transit success and how a newly released digital dashboard – TransDASH – is changing the way the industry monitors, reports, and benchmark community value outcomes.