Erin Straughan, Transportation Policy & Accessible Service Specialist, York Region Transit
Erin has over 20 years of experience with York Region Transit specializing in fare policy and special programs focusing on inclusion, equity, and accessibility.
After an extensive fare policy review, York Region Transit removed monthly passes from its fare structure and implemented fare capping for all travellers. Erin’s presentation will focus on the decision-making process for policy change and the initial lessons learned within the first couple of months of implementation of fare capping.