Mark Aesch

Mark Aesch

Mark Aesch is a big picture thinker who passionately believes that public sector agencies can operate as efficiently and as focused on meeting customer needs as private sector businesses. As CEO and founder of TransPro, Mark leads his team in guiding organizations to new levels of performance excellence with the 7 Steps to Success performance management model and the TransDASH digital dashboard.

 

Mark has worked closely with board members, chief executives, and management teams at countless transit agencies across North America, guiding their organizations to new levels of performance and financial sustainability. He has also overseen several customer satisfaction studies at transit agencies. 


He is a best-selling author of the business book “Driving Excellence,” published by Hyperion in 10 countries, which details the concept of managing a public sector agency with a private sector mindset at the regional transit system in Rochester, New York. His second book, “Saving America: 7 Proven Steps to Make Government Deliver Great Results,” expands on the principles and strategies that make organizations successful.